Freight Operations Specialist

Position: Freight Forwarding Executive

Job Summary

Vertex Cargo International is seeking a motivated and experienced Freight Operations Specialist to oversee freight forwarding activities across air, sea, and road transportation. The ideal candidate will coordinate domestic and cross-border shipments, manage shipping documentation, and work closely with carriers, customers, and logistics partners to ensure cargo moves safely, efficiently, and on schedule while delivering outstanding customer service.

Key Responsibilities

  • Coordinate import and export freight shipments across air, sea, and road transportation.
  • Arrange cargo bookings with airlines, ocean carriers, and ground transportation providers.
  • Prepare and verify shipping documentation, freight instructions, and transport records.
  • Monitor shipment progress and provide customers with timely updates throughout the shipping process.
  • Collaborate with customs brokers, logistics partners, and internal teams to ensure seamless cargo movement.
  • Ensure all freight operations comply with transportation regulations, trade requirements, and company standards.
  • Resolve shipment delays, documentation discrepancies, and operational challenges promptly and professionally.
  • Develop and maintain strong working relationships with carriers, logistics partners, and clients.
  • Maintain accurate shipment records, freight documentation, and operational reports.
  • Identify opportunities to improve freight processes, service quality, and overall operational efficiency.

Required Qualifications & Skills

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Previous experience in freight forwarding, logistics operations, or supply chain management is preferred.
  • Strong knowledge of air, sea, and road freight operations, shipping documentation, and transportation procedures.
  • Excellent communication, negotiation, and relationship management skills.
  • Ability to coordinate multiple shipments while meeting deadlines in a fast-paced environment.
  • Strong organizational, analytical, and documentation skills.
  • Proficiency in Microsoft Office and freight management systems.
  • Customer-focused mindset with excellent problem-solving abilities and attention to detail.

Category: Freight & Logistics Operations

Job Type: Full-Time

Department: Freight Forwarding

Location: Luxembourg | Netherlands | New Zealand | Finland

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